Integrating sustainability into our business strategy
In 2010 we initiated a sustainability strategy process with the aim of ensuring that TFG is responding appropriately to key societal issues. We did so in the context of the following trends that we have been observing:
- a growing interest in sustainability-related issues from our stakeholders;
- an increasing appreciation - globally, locally and within TFG - of the strategic relevance of sustainability issues within the retail sector; and
- the trend, locally and internationally, towards integrated reporting.
This strategy process was facilitated by external consultants and driven internally through a task team involving 23 senior managers from across the group.
The task team reported its recommendations to the operating board in February 2011. Phase I of the process concluded with the development of a three-year sustainability roadmap; Phase II will focus on implementation and integration across the group and will run from July to October 2011.
Overall responsibility for integrating sustainability into TFG’s strategy resides with an operating board member.
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PROCESS |
OUTCOME |
PHASE I STRATEGIC ROADMAP
August - November 2010 |
- 23-member team
- Report to operating board
- Benchmark analysis
- Value driver analysis
- Risk and opportunity analysis
- Dialogue process
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- Shared understanding at executive level
- Identified seven focus areas
- Recommended focus: consolidation of existing initiatives and performance management
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PHASE II IMPLEMENTATION PROTOCOL
July - October 2011 |
- Six-member core team
- Internal engagement across all retail brands
- Focus on consolidation and performance management (objectives and targets, reporting requirements and management structure)
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- Sustainability dashboard
- Management system structure
- Enhanced integrated reporting
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