Gift cards are the same as cash therefore lost or stolen cards cannot be replaced

Gift cards will expire 3 years after the last transaction. Each time a Customer transacts with their Gift Card, the 3 years starts again. You can check the amount on the card and its expiry date in any TFG store, or by calling Customer Service: 0860 576 576.

Yes, you can check it in any TFG store or by calling customer service on 0860 576 576.

Gift cards can be purchased for cash (cash, credit card, debit card, RCS card) or on a TFG account.

Normal gift cards purchased can be topped-up (you can deposit money into your Gift Card/s to increase the value of the card). If you receive a gift card in a competition or promotional (from Head Office) it cannot be topped up and will expire on a specific date

No discounts apply to gift cards

Any value can be loaded onto a gift card (minimum of R50 and maximum of R5 000)

Gift Cards cannot be used to reduce a balance on a TFG or RCS account and cannot be exchanged for cash

No, gift cards can only be purchased and redeemed in South African TFG stores

No, change for any value remaining on a gift card cannot be given

Unfortunately not. The purchase of a gift card cannot be refunded i.e. you cannot change your mind about purchasing a gift card

Yes, the amount will be credited to a gift card for you to use again for the returned purchase.