Frequently Asked Questions

  • Insurance > Legal Protection Plan
    • Q: Will my family receive cover if I am the main member?
      A:

      Yes. Legal Protection Plan will cover you, your spouse (limited to one spouse only) and your four eldest dependent (unmarried and unemployed) children, who are under the age of 21 years.

      Legal Protection Plan Platinum and Legal Protection Plan Platinum Plus will cover you, your spouse (limited to one spouse only) and all your dependent (unmarried and unemployed) children, who are under the age of 25 years.

    • Q: Is there a limit on how much I can claim?
      A:

      Yes. There is a limit under the Legal Insurance Benefit.

      The maximum cover under the Legal Insurance Benefit for Legal Protection Plan is R37 000 (thirty seven thousand rand) per membership per year.

      The maximum cover under the Legal Insurance Benefit for Legal Protection Plan Platinum is R50 000 (fifty thousand rand) per membership per year.

      The maximum cover under the Legal Insurance Benefit for Legal Protection Plan Platinum Plus is R77 000 (seventy seven thousand rand) per membership per year.

    • Q: After taking up the product, what is the waiting period before I am covered?
      A:

      There is no waiting period for the Legal Emergency benefit and the Basic benefit. There is also no waiting period for the Mediation benefit, but this benefit only applies to a cause of action which arises after the starting date of the product.

      The Legal Insurance benefit for Legal Protection Plan is subject to a 3 month waiting period.

      The Legal Insurance benefit for Legal Protection Plan Platinum is subject to a 2 month waiting period.

      The Legal Insurance benefit for Legal Protection Plan Platinum Plus is subject to a 1 month waiting period.

    • Q: Who do I phone when I want to make use of the product?
      A:

      For legal assistance, call 0861 534 367. Always have your TFG store account number on hand (remember, your account number is your membership guide number). For administration queries, call 0860 117 525.

    • Q: Do increases apply to my monthly payment?
      A:

      Yes, the monthly payment is subject to periodic review, but you will be notified of changes.

      Terms and conditions apply.
      Foschini Retail Group (Pty) Ltd is an authorised financial services provider. Insurance is underwritten by Guardrisk Insurance Company Limited, an authorised financial services provider. This product is serviced by Lipco Law For All, a division of LIPCO Group (Pty) Ltd, an authorised financial services provider.