Frequently Asked Questions

  • Insurance > Women's only
    • Q: What types of cancer does Women's Only cover?
      A:

      Women's Only covers you for either cancer of the breast, ovaries, fallopian tubes, cervix, uterus, vagina or vulva.

    • Q: What are the waiting periods?
      A:

      There is a three month waiting period for the Natural Death benefit and the Dread Disease benefit. There is no waiting period for the Accidental Death benefit.

    • Q: Can I take up the product if I was already diagnosed with one of the cancers?
      A:

      Yes.
      If you have been diagnosed with cancer of the breast, ovaries, fallopian tubes, cervix, uterus, vagina or vulva before the starting date of the policy (and the diagnosis was within the last 3 years), you cannot take up the cover in respect of the diagnosed cancer, but you could still take up the cover for any of the other cancers. For example, if you were diagnosed with breast cancer last year, you could still take up the cover for any of the other types of cancer. If you have been declared medically free from the particular cancer you were diagnosed with for a period of 3 years or more before the starting date of the policy, you can still take up the cover.

    • Q: Can I claim for more than one cancer?
      A:

      No.  The Dread Disease benefit may only be claimed and paid out once during the term of the policy.  Where it has been paid out, only the death cover will continue subject to the terms of the policy.

    • Q: What number do I call if I want to make use of my Medical & Health Helpline, Mother & Baby Careline & Trip Monitor Service?
      A:

      You must call 0860 966 360.

    • Q: Is the Trip Monitor service similar to a Roadside assist service?
      A:

      The Trip Monitor service is not a Roadside assist service.

      By calling the Trip Monitor service before you start a long distance trip or shorter trips ,such as driving home late at night, and giving your details (such as destination and emergency contact details), you will be called by the Trip Monitor Call Centre at certain times during the trip. The regular follow-up calls to you will give you and your family comfort in knowing that your trip is being monitored for safety. If you do not answer any calls from the Trip Monitor Call Centre while travelling, your emergency contact person and/or emergency services will be called. They will also be informed of your last location when contacted.

      Terms and conditions apply.

      Foschini Retail Group (Pty) Ltd is an authorised financial services provider. Insurance is underwritten by Guardrisk Insurance Company Limited, an authorised financial services provider.