Frequently Asked Questions

  • TFG Rewards > Outside of RSA
    • Q: Is the Rewards programme available in all countries where The Foschini Group (TFG) has stores?
      A:

      The Rewards programme will be available in all TFG stores in South Africa, Namibia, Lesotho, Swaziland and Botswana.

    • Q: I shop in two of the countries where The Foschini Group (TFG) has stores where Rewards programme is available. Will I be able to earn and redeem Rewards vouchers in both countries?
      A:

      If you shop in multiple countries, you need to register separately in each country. You can only use your Rewards card (or account card registered for Rewards) in the country in which it was issued. Rewards vouchers can only be redeemed in the country in which they are issued.