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Airtime > Statement Queries -
Q:
I see an airtime purchase was made on my account but I didn't make the purchase. What process must I follow to have it removed?
A:
You will need to complete a Disputed Purchase Declaration form in store and get Affidavit from Police station. Please call customer service on 0860 576 576
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Q:
Is there a charge for buying airtime?
A:
Yes there is a transaction fee of R1.50 charged for processing the transaction on your mobile and TFG store account.
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Q:
I see an airtime purchase was made on my account but I didn't make the purchase. What process must I follow to have it removed?
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