Joining is FREE, and no annual membership fee is required
Instant rewards with your purchases
There is no calculating or collecting of points
You will be rewarded every time you buy in store and online
EXCLUSIVE MEMBER OFFERS
Exclusive access to in-store promotional offers all year round
Registration is quick and simple
TERMS AND CONDITIONS FOR TFG’S REWARDS & MORE PROGRAMME:
1. The Foschini Group’s (“TFG”) Rewards & More Programme (“Rewards”) is a customer rewards programme providing benefits to customers of TFG.
2. Rewards may only be used in accordance with these terms and conditions (“Terms”).
3. These Terms may be updated from time to time. Please visit our website at www.tfg.co.za for the latest Terms. You will be bound by any updated Terms.
4. We reserve the right to cancel the Rewards programme at any time. In such an event, we will honour all valid, non-expired Vouchers.
5. Vouchers will be issued in our sole discretion. We do not guarantee what Voucher you will receive, and you may not request a different Voucher, or obtain a second Voucher at the time of purchase.
ELIGIBILITY FOR REWARDS
1. TFG account card holders are automatically registered on Rewards.
2. Cash customers who wish to become a member of Rewards must be 18 years or older, and must provide us with all requested relevant information.
3. Rewards is currently offered, or will be offered, in selected TFG stores throughout Africa, and is managed by the following companies:
a) South Africa - Foschini Retail Group (Pty) Ltd, Registration No. 1988/007302/07
b) Namibia - Fashion Retailers (Pty) Ltd, Registration No. 821
c) Botswana - Foschini (Botswana) (Pty) Ltd, Registration No.811/1970
d) Lesotho - Foschini (Lesotho) (Pty) Ltd, Registration No.80/56
e) Swaziland - Foschini (Swaziland) (Pty) Ltd, Registration No. 117/1980
f) Zambia – Fashion Retailers (Zambia) Limited – Registration No. 84431
g) Ghana – The Foschini Group Ghana Limited – Registration No. CS323952013
h) Kenya – The Foschini Group Kenya Limited – Registration No. CPR/2015/189517.
HOW CASH CUSTOMERS CAN JOIN REWARDS
1. Registration for non-account holders is quick and simple:
a. register at the till point of any TFG store, collect your cash Rewards card and activate immediately or;
b. register online at https://www.tfg.co.za/rewards-and-more and collect your card in store to activate.
2. Joining is free, and no annual membership fee is required.
RULES ON EARNING REWARDS BENEFITS
1. Rewards in the form of a promotional voucher (“Voucher”) will be earned at the following TFG stores (not all stores trade in each country): @home, @home livingspace, American Swiss, Charles & Keith, Donna, Duesouth, Exact, Fabiani, The Fix, Foschini, G-Star Raw, Hi, Markham, Mat & May, Foschini Kids, Next Kids, Collette, Sodabloc, Sportscene, Sterns, and Totalsports. We reserve the right to add or remove any TFG store/s participating in Rewards in our sole discretion.
2. You will earn a Voucher every time you buy in store or online:
a. to earn a Voucher in store, swipe your TFG account card or cash Rewards card (collectively called the “Card”), or provide your ID number at the till point (for cash purchases only).
b. to a earn Vouchers online, sign up/register on TFG.co.za or any TFG brand’s website using your cash Rewards card number to link your cash Rewards card to your profile, and ensure that you are logged into this profile when making any online purchases.TFG account customers will automatically earn Vouchers on online purchases using their TFG account card.
3. Vouchers are earned every time that you make a purchase in a TFG store and the Voucher is redeemable on your next purchase.
4. Vouchers will be:
a. loaded on your Card; and
b. sent to you by SMS; and
c. printed on your till slip at store purchases.
5. When a store is off-line, we will send you a SMS voucher once the store is on-line again, or you can view your Voucher at the till point, or on the TFG app.
6. If exclusive Rewards promotional offers are available in store, these will be available to you at the time of making your purchase, and any discount value, if applicable, will be split across all qualifying items on promotion.
7. You will not receive a Voucher:
a. if you have already received a Voucher from the same TFG brand in the last 24 hours; or
b. if you are purchasing on lay-by.
RULES ON THE USE OF REWARDS BENEFITS
1. Vouchers can be redeemed by requesting the staff at the till point to apply any Vouchers linked to your Card, or alternatively by supplying them with a Voucher number.
2. Vouchers may:
a. only be redeemed in the country of issue;
b. only be used once and only one Voucher may be redeemed per purchase;
c. not be accumulated, and multiple Vouchers may not be used for one purchase;
d. not be used when purchasing the following goods, unless specifically indicated on your till slip:
i. marked down or discounted items;
ii. airtime, cellular or navigational items;
iii. TFG gift cards;
iv. service items (e.g. repairs).
4. A Voucher is not refundable if you return the product that was purchased with the Voucher. However, if you want to exchange an item, the store manager may use his/her discretion to allow you to do so without losing the benefit of your Voucher.
5. All Vouchers have expiry dates that will not be extended. If you do not use the Voucher before the expiry date you will lose the benefit of the Voucher.
6. You may receive a reminder SMS when a Voucher is about to expire.
7. Vouchers may only be redeemed with the Card that they are linked to.
1. Most vouchers cannot be lost as they are loaded to your card. Any Vouchers not loaded to your card can be viewed by SMS’ing your ID number to 42909.
2. Lost Vouchers for free gifts and services or for external suppliers outside of TFG cannot be replaced.
3. Stolen (used) Vouchers unfortunately cannot be replaced.
1. Lost or stolen cash Rewards cards can be replaced in-store for a fee, which fee must be paid in full before a new cash Rewards card can be issued and further Rewards can be earned or redeemed.
2. Cash Rewards customers need not replace a lost card if they do not wish to as they can provide their ID number at a till point and still earn and redeem Vouchers.
YOUR PERSONAL INFORMATION
1. Your personal information:
a. is collected for the purpose of administering the Rewards Programme, and will only be shared with companies outside of TFG as set out below;
b. will never be given by TFG to any company that is not part of TFG unless we are marketing to you via a third party;
c. will only be kept for as long as it’s required to be retained by law.
2. If you have given us permission to contact you for marketing purposes, you agree that we may send you relevant marketing information and promotional offers from Rewards, TFG and our relevant business partners. This applies, but is not limited to, marketing goods and services to you across all marketing channels, including online /e-mail / mail / SMS / MMS / telephonic / social media. We will always give you an option to opt out of future marketing whenever we market to you.
3. Communication may be sent to you regarding updates or changes to Rewards.
4. The personal information that we obtain or collect from you will always be treated as confidential. If we market to you via a third party, we will hold them to strict confidentiality requirements. We will only disclose your personal information to third parties that we do not contract with if we are required to do so by law.
5. We may use your personal information to conduct a credit bureau check for the potential purpose of offering you a TFG account card if you do not already have one.
6. We may use your purchasing information in conjunction with information about you provided by third parties, for market and product analysis, and for the purpose of generating statistical reports for internal and external use. These reports will not contain any personal information that identifies you.
7. By agreeing to these Terms, you specifically authorise us to use your confidential information as set our above.
1. Please ensure that your personal and contact details are correct and up to date to enable us to offer you Rewards offers and promotions. If your contact details change at any time, please contact TFG Customer Services on 0860 576 576. We will not be held responsible if you do not receive your personalised offers in the event that your personal details have changed and you have not notified us.
2. We will only market and communicate with you via SMS if you have agreed to this and if you have given us a valid cellphone number.
3. Competition draws will occur every 6 months (see competition Terms & Conditions below).